Our Technical Support Services

1. Design Consultation

We provide professional design solutions according to your requirements and specifications.

We carry out layout design based on water tank capacity and site conditions.

We offer matching suggestions for accessories (such as water pumps, liquid level meters, valves, etc.), and provide more cost-effective solutions based on your actual situation.

2. Installation Guidance

We can provide on-site welding and installation services worldwide. If you have your own installers, we can offer video guidance.

Our installation team can provide one-stop services for water tank installation, accessory installation, automatic water pump installation, underground installation and more.

Our team will ensure your water tank is sealed and operates stably after water testing.

3. Regular Maintenance & Care

To extend the service life of your water tank and ensure long-term water supply, you can refer to the following solutions:

Regularly check whether welding seams, connections, float valves and liquid level meters are functioning properly.

If your water pump is used frequently, it is recommended to inspect it every half month; if used infrequently, inspect it once a month. Check for abnormal noise or obvious vibration of the pump. If either occurs, stop the pump immediately, check the water level inside the tank, and inspect the supporting valves linkage. For domestic water tanks, thoroughly check the surrounding environment and whether the water pump is leaking.

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Solutions for Various Types of Water Tanks

Residential Quarter Water Tank System

More than 90% of residential quarters use welded water tanks, which are generally equipped with ordinary liquid level meters. However, if the temperature varies greatly between spring, summer, autumn and winter in your country, we recommend matching with a magnetic flap level gauge.

This ensures longer service life. Equipped with an automatic water pump, it guarantees stable water supply for residents and enables remote water level monitoring without on-site staff.

Industrial Water Storage System

Industrial water tanks generally have a large capacity, and you can choose welded water tanks or bolted water tanks. The specific type can be matched according to your country, site conditions and installer availability. You can also contact our professional sales team directly for a complete customized solution. Industrial water tanks are recommended to be equipped with high-efficiency stainless steel water pumps and magnetic flap level gauges for higher efficiency, avoiding production interruption due to minor accessory issues.

Fire Water Tank Engineering

We recommend equipping with a magnetic flap level gauge + high-lift water pump; some can also be equipped with ordinary water pumps. For details, consult our sales team for a cost-effective solution.

Fire water tanks must first ensure sufficient water pressure to deliver water high and far. Ordinary water pumps have low lift, generally 10-30 meters, only delivering water to low floors and short distances with gentle water flow. High-lift water pumps have a lift of 50m/80m/100m/150m or even higher, with strong pressure and water impact, capable of delivering water to high-rise roofs or long-distance pipelines. This ensures no water supply difficulties due to water pressure issues. The primary requirement is to guarantee stable water supply for fire emergency.

Water Tank System Accessory Linkage Solution

• Water Pump: An accessory to ensure normal water supply flow of the water tank, which can realize automatic start-stop with the liquid level meter.
• Magnetic Flap Level Gauge: High-precision water level display, enabling remote water level monitoring without on-site inspection.
• Ordinary Liquid Level Meter: Economical and practical, suitable for small or medium-sized water tanks. Magnetic flap level gauges are recommended for severely cold regions.
• Valves and Pipes: Used to ensure smooth water flow, prevent backflow from contaminating clean water in the tank or water leakage, so regular inspection is essential.

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Frequently Asked Questions (FAQ)

How to choose the right type of stainless steel water tank for me?

Choose welded water tanks, bolted water tanks or underground water tanks according to the site and installation environment. Welded or bolted water tanks are recommended for small residential use, and underground water tanks for large industrial or fire use.

How does the water pump link with the water tank system?

Automatic water level detection and automatic control of water pump startup can be realized through a magnetic flap level gauge or liquid level meter controller, maintaining stable water level.

How to choose between a magnetic flap level gauge and an ordinary liquid level meter?

Ordinary liquid level meters can be selected for small water tanks or areas with mild climates. Magnetic flap level gauges are recommended for large water tanks, those with high precision requirements or requiring remote monitoring.

What should be noted during the construction of underground water tanks?

Seepage prevention and pressure resistance are the key points. Civil construction supporting drawing design must be carried out before construction, and drainage, anti-corrosion works and safe distance must be ensured. We will help you complete all these in advance!

How long is the general project installation cycle?

On-site installation time for water tanks below 20 tons is usually about 1 day, 20-50 tons about 2 days, and large underground water tanks or industrial systems may take 3-5 days on site. Just tell us your expected completion time, and we will arrange the whole process to ensure delivery and use by your expected date.

Is after-sales maintenance provided?

We provide a one-year warranty period for water tanks installed by us. For water tanks not installed by us, we can provide maintenance suggestions or paid installation services.

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